ICF Habitat: Mastering Multi-Entity Compliance

ICF Habitat: Mastering Multi-Entity Compliance

ICF, a public housing company with over 1,500 employees, recently faced the challenge of digitizing its compliance processes.

ICF’s Specific Compliance Needs

Even before the GDPR came into effect, ICF had launched its compliance project. However, the company was managing its GDPR documentation across various formats such as Excel and Word files, which made the process complex and inefficient. ICF needed a solution that could centralize and streamline documentation across all its entities, support group-level processing, and enhance team collaboration.

Witik’s Tailored Solutions

Witik addressed ICF’s unique needs by offering an integrated compliance solution.

• Data Centralization: Witik consolidated multiple data sources (applications, processing activities, third parties, etc.) into a single platform. Thanks to the group-level processing feature, data from 7 legal entities within ICF was centralized, reducing input and maintenance efforts.

• Team Collaboration: A collaborative action plan was implemented to monitor progress on compliance. Additionally, Witik’s built-in collaborative module made communication easier among all teams involved.

• Project Integration: Witik enabled ICF to log events that occurred outside the tool—such as meetings and executive committee discussions—directly within the platform.

Tangible Results

Thanks to Witik’s integrated compliance solution, ICF achieved several key outcomes:

• Optimized Group Compliance Management: The centralized data system and group processing feature allowed ICF to manage group-level compliance more effectively, simplifying the administration of cross-entity records.

• Event Logging: The ability to track external events helped ICF align its compliance efforts with broader project activities.

• Register Management: Risk identification was automated, saving time in maintaining the group’s processing register and ensuring it remained up to date.

Key Features Appreciated by ICF

• The rights request form

• Smart filters for better data navigation

• Inheritance systems to streamline data entry across entities

Thanks to Witik, ICF successfully optimized its compliance management, efficiently migrated its documentation, and improved team collaboration. This successful partnership demonstrates the value of an integrated compliance solution for organizations striving to meet data protection regulations while improving internal processes.